Frequently asked questions

Check-in starts from 15:00, and our check-out time is 11:00 on the departure day.

When you book with us, bed linen and towels are not included in the room rate. You can bring your own or rent this from our front desk. The price is 50 NOK per bed linen set, and 20 NOK per towel set.

Yes, all our rooms have a kitchen. Kitchen equipment can be borrowed from our front desk for a deposit. Our bigger dorms are connected to a shared kitchen.

Free Wi-Fi is included on all rooms and common areas.

Check-in/check-out related questions

Our front desk is open 24-hours, and there is always someone there to help you with your inquiries.

Check-in starts from 15:00, and our check-out time is 11:00 on the departure day.

As our front desk is open 24 hours, a late arrival is no problem. If you arrive after midnight, please let us know.

Unfortunately we cannot guarantee an early check-in, but will do our best to arrange this. we also have a luggage room where you can keep your luggage free of charge before check-in / after check-out.

We cannot guarantee a late check-out, but feel free to contact our front desk if you would like to check out after 11:00. We can often book a late check-out for an additional fee.

Yes, we have a luggage room that you can use free of charge. The room is always locked, but please note that all our guests can access this room if needed. Therefore, we recommend that you do not keep your valuables in the luggage room. Please see our front desk and they will help you with storage.

Reservation related questions

Here you will find information about how to get to Anker Apartment.

If you have booked directly through our website or with us on phone or email, you can cancel free of charge up until 24 hours before the arrival day. Please note that if you have booked through another agent the cancellation policy may vary.

When you book with us, bed linen and towels are not included in the room rate. You can bring your own or rent this from our front desk. The price is 50 NOK per bed linen set, and 20 NOK per towel set.

Wi-Fi is always included and is available in all rooms and common areas.

Yes, all our rooms have a kitchen. Kitchen equipment can be borrowed from our front desk for a deposit. Our bigger dorms are connected to a shared kitchen.

We do not offer breakfast at Anker Apartment, but all rooms have a kitchen where you can cook. A convenient store called Joker is connected to our lobby and is open 07:00 – 23:00 every day, all year.

Other

There are available parking spaces outside Anker Apartment’s entrance and in the parking garage in the same building. Parking spaces are operated by Aimo Park and tickets must be purchased at the ticket machine. The price is 200 NOK per 24 hours, or you can pay per hour. There is also the possibility of a long-term appointment for parking.

Our age limit is 18 for guests that are travelling alone without parents/guardians.