Frequently asked questions

Check-in starts from 12:00, and our check-out time is 11:00 on the departure day.

Yes, bedlinen and towel is included in the rate and will be available in your room on arrival.

Yes, all our rooms have a kitchen. Kitchen equipment will be available in your room on arrival.

Free Wi-Fi is included on all rooms and common areas.

Check-in/check-out related questions

The front desk is open from 12-15 all weekdays (except public holidays and 24. and 31. December)

Our reception is open from 12:00 – 15:00 Monday to Friday. If you arrive outside these hours, you can pick up your key at the convenience store called Joker next to our entrance. Joker is open until Midnight. If you will arrive after Midnight you must inform us in advance.

Our reception is open from 12:00 – 15:00 Monday to Friday. If you arrive outside these hours, you can pick up your key at the convenience store called Joker next to our entrance. Joker is open until Midnight. If you will arrive after Midnight you must inform us in advance.

Unfortunately we cannot guarantee an early check-in, but will do our best to arrange this. 

We cannot guarantee a late check-out, but feel free to contact our front desk if you would like to check out after 11:00. We can often book a late check-out for an additional fee.

Yes, we have a luggage room that you can use free of charge, but please note that the reception is only open from 12 to 15. The room is always locked, but please note that all our guests can access this room if needed. Therefore, we recommend that you do not keep your valuables in the luggage room. Please see our front desk and they will help you with storage.

Reservation related questions

Here you will find information about how to get to Anker Apartment.

If you have booked directly through our website or with us on phone or email, you can cancel free of charge up until 3 days before the arrival day. Please note that if you have booked through another agent the cancellation policy may vary.

Yes, bedlinen and towel is included in the rate and will be available in your room on arrival.

Wi-Fi is always included and is available in all rooms and common areas.

Yes, all our rooms have a kitchen.

We do not offer breakfast at Anker Apartment, but all rooms have a kitchen where you can cook. A convenient store called Joker is connected to our lobby and is open 07:00 – 23:00 every day, all year.

Other

There are available parking spaces outside Anker Apartment’s entrance and in the parking garage in the same building. Parking spaces are operated by Aimo Park and tickets must be purchased at the ticket machine. The price is 200 NOK per 24 hours, or you can pay per hour. There is also the possibility of a long-term appointment for parking.

Our age limit is 18 for guests that are travelling alone without parents/guardians.